Privacy policy

  • At Indian Rare Crafts, operated by Kailashvara Global Creations LLP, we value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy.
    Please read the following statement to learn about our information gathering and dissemination practices.
     Note: Our privacy policy is subject to change at any time without notice. To ensure you are aware of any updates, please review this policy periodically.
    By visiting this website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Website.
    By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms of Use.

    1. Collection of Personally Identifiable Information and Other Information
    When you use our Website, we collect and store your personal information that you provide from time to time.
     Our primary goal in doing so is to provide you with a safe, efficient, smooth, and personalized shopping experience. This enables us to offer products and features that best meet your preferences.
    You can browse most of the Website without revealing any personal information. However, once you provide your personal data, you are not anonymous to us.
    We may automatically track certain information about you based on your behavior on our Website, including:
  • IP address
  • Browser type and version
  • Device type
  • URLs visited before and after our site
  • Interaction with our pages and ads

We use this data to analyze customer preferences, improve our offerings, and ensure a secure experience.


Cookies & Tracking
We use cookies, pixels, and similar technologies (e.g., Google Analytics, Facebook Pixel, Pinterest Tag) to:

  • Analyze website performance
  • Measure marketing campaign effectiveness
  • Personalize your browsing experience
  • Enable cart persistence and secure login sessions

You may choose to disable cookies through your browser settings, but certain website features may not function properly as a result.
Additionally, third-party service providers (e.g., Google, Meta, TikTok, Pinterest, WhatsApp, Razorpay, Shiprocket) may use cookies or similar identifiers while delivering their integrated services. We do not control such third-party cookies.


Account & Order Data
When you create an account or place an order, we collect:

  • Name
  • Email address
  • Phone number
  • Billing & shipping address
  • Payment details (processed securely via payment gateways such as Razorpay)

We may also store correspondence, feedback, or reviews you provide for product improvement and customer support.


Artisan / Vendor Data
If you are an artisan, seller, or supplier registered with us, we may collect:

  • Business name
  • Contact details
  • Bank account information for payments
  • Product catalogs and related content

This information helps facilitate vendor management and order fulfillment.
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2. Use of Demographic / Profile Data / Your Information
We use personal information to:

  • Fulfill orders and provide customer support
  • Process payments and refunds
  • Improve website performance and product selection
  • Customize your browsing and shopping experience
  • Inform you about promotions, new products, and events
  • Detect and prevent fraud or unauthorized transactions
  • Comply with legal obligations

We may use aggregated (non-identifiable) demographic data for internal analytics, marketing optimization, and user experience enhancement.
Surveys and Feedback
Occasionally, we may request you to complete voluntary surveys or feedback forms to help us understand your interests and improve our services.
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3. Sharing of Personal Information
We do not sell or rent your personal information to third parties for marketing purposes.
However, we may share limited personal data with:

  • Affiliates and partner service providers, such as:
    • Payment gateways (e.g., Razorpay)
    • Logistics partners (e.g., Shiprocket, India Post)
    • Marketing and analytics platforms (e.g., Google Ads, Meta, Klaviyo, Mailchimp)
    • Customer service tools (e.g., WhatsApp Business API)
  • Law enforcement or government authorities where required by law.
  • Successors or acquirers, if the business undergoes a merger, acquisition, or restructuring.

All third-party partners are bound by confidentiality and data protection agreements consistent with this policy.
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4. Links to Other Sites
Our Website may contain links to other websites or marketplaces (e.g., Amazon, Pinterest, Instagram).
 Indian Rare Crafts is not responsible for the privacy practices or content of such linked websites.
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5. Security Precautions
We implement robust security measures to protect your data from unauthorized access, alteration, or misuse.
 All transactions are encrypted via SSL (Secure Socket Layer) technology.
Sensitive data such as payment information is transmitted directly through Razorpay’s secure payment gateway, and we do not store your card or UPI details on our servers.
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6. Choice / Opt-Out
You can opt out of receiving non-essential promotional emails, newsletters, or SMS messages from us by:

  • Clicking the “Unsubscribe” link in our emails, or
  • Contacting us directly at support@indianrarecrafts.com

Please note that transactional messages related to your orders, deliveries, or refunds cannot be unsubscribed.
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7. Advertisements and Third-Party Integrations
We may use trusted third-party advertising and analytics platforms such as:

  • Google Ads / Analytics
  • Meta (Facebook & Instagram)
  • Pinterest Ads


These platforms may collect non-personally identifiable data about your browsing behavior across websites to serve relevant ads.
 No sensitive personal data (name, email, phone) is shared without explicit consent.
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8. Your Consent
By using the Website and providing your information, you consent to:

  • The collection and use of your personal data by Indian Rare Crafts as outlined in this Privacy Policy; and
  • The sharing of such data with trusted service providers as described herein.

If we update our privacy policy, the revised version will be posted on this page with an updated “Last Modified” date.
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9. Grievance Officer
In accordance with the Information Technology Act 2000 and applicable rules, the details of the Grievance Officer are as follows:


Mr. Kaustubh Jadhav
Kailashvara Global Creations LLP
 (Operating under the brand Indian Rare Crafts)
 Vasai (West), Maharashtra, India
 Email: grievance@indianrarecrafts.com
 Time: Mon - Sat (10:00 AM – 6:00 PM)

10. Questions?
If you have any questions or concerns about this Privacy Policy, please contact us at:
 📧 support@indianrarecrafts.com
 🌐 www.indianrarecrafts.com
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Last Updated: December 2025
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